Terms of Use

By using this site, you agree to these terms and conditions. Your order confirms your acceptance of these terms. We may update these terms at any time.

Legal Capacity

You must be at least 18 years old to place an order. If a minor places an order, their parents or guardians may be held responsible for any resulting damages or losses.

Order Acceptance

Receiving an order confirmation doesn’t guarantee acceptance. We may accept or decline orders at our discretion and may supply fewer items than ordered. Orders must be approved by our payment and fraud detection team.

Use of Information

We collect aggregated data to improve our services and may use anonymous data for targeted ads. We won’t share personal information without consent, except as required by law or with third-party service providers.

Liability

We’re not liable for losses or damages related to our site or linked sites. We may refuse any order and will refund any payments if an order is canceled.

Delivery

Delivery times are estimates. We’re not responsible for delays or losses related to delivery. Ensure your delivery address is correct, as we’re not liable for incorrect addresses.

Acceptance of Goods

Inspect goods upon receipt and report any faults within 5 working days.

Change of Address

Contact Customer Service immediately if there’s an issue with your address. We’ll try to update details, but changes may not be possible if your order is already processed.

Warranties

All products come with either a manufacturer’s or Sound Revolution warranty.

Pricing

Prices can change without notice and are charged in New Zealand Dollars.

Made-to-Order Items

Full payment is required for made-to-order items before production starts.

Refunds & Returns

Returns must be in original, undamaged packaging. Faulty items will be handled per the manufacturer’s warranty. We’re not responsible for lost items.

Order Cancellations

Orders can be canceled if not dispatched yet. Once shipped, cancellations may not be possible.

Typographical Errors

We reserve the right to cancel or refuse orders due to pricing or information errors. If your credit card is charged and the order is canceled, we’ll refund the full amount.

Links

Our site may link to third-party websites. We’re not responsible for their content or operation.